Contact Us
Got a question about one of our reviews, a correction to flag, or feedback on how we cover anonymous crypto casinos for US players? We want to hear from you. This page explains the best way to reach us and what to expect when you do.
Reach the Team
The fastest way to get a response is by email. You can write to us at [email protected]. We read every message and aim to reply within 48 hours on business days. If your query is time-sensitive — for example, a factual error in a review — please say so in the subject line and we will prioritise it.
What We Can Help With
- Review accuracy: If you believe a detail in one of our write-ups is out of date or incorrect — a bonus figure, a coin listing, a licensing status — let us know. We take factual accuracy seriously and update pages when evidence supports a change.
- Reader experience reports: If you have had a notable experience with a site we cover — a payout that took longer than stated, a KYC request that contradicted a site's advertised policy, or something that worked exactly as described — that kind of first-hand account helps us keep our assessments grounded.
- Editorial questions: Queries about how we rank casinos, what our editorial ratings mean, or how we handle affiliate relationships are welcome. You can also read more on our About Us page, which covers our methodology and commercial disclosure in full.
- Responsible gambling: If you or someone you know needs support with gambling, please visit our Responsible Gambling page or call the National Problem Gambling Helpline at 1-800-GAMBLER. We are not a counselling service, but we will always point you in the right direction.
- Legal and partnership enquiries: For press, licensing or commercial enquiries, use the same email address and mark the subject line clearly. Note that commercial relationships do not influence our editorial rankings — see our About Us page for details.
What We Cannot Help With
We are an independent comparison and review site, not affiliated with any of the casinos we cover. That means we cannot:
- Access your account at any casino, process withdrawals, or escalate disputes on your behalf
- Provide legal advice about gambling in your state, or tax advice about crypto winnings — please consult a qualified professional for both
- Guarantee outcomes or recommend how much to deposit or wager
For account-level issues, contact the casino's own support team directly. Each site we review offers at least one support channel — live chat is standard across the casinos listed on this site.
A Note on Our Content
Everything published on Bitcoin Casinos reflects independent research and editorial review. We may earn commission when readers visit a casino through our links — this is disclosed on every relevant page, including our Terms and Conditions. Commission does not buy ranking position, and we include genuine limitations for every option we cover.
Crypto casino gambling for US players sits in an offshore legal grey area. Our content is intended as general information only, not legal advice. Players are responsible for checking their own state's laws before signing up anywhere. All gambling carries the risk of financial loss, and crypto price volatility adds a layer of risk beyond the games themselves. Play within your means. If gambling stops being enjoyable, the National Problem Gambling Helpline is available 24/7 at 1-800-GAMBLER. This site is strictly for adults — you must be 18 or 21 years of age or older depending on your state's rules and the site's own minimum age requirement.